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Privacy and Data Protection Policy

Privacy and Data Protection Policy

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect your purchase history. We also collect personally identifiable information (including email and delivery name and address); comments, feedback, and recommendations. The site does not store credit card number or details.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, delivery and billing address, and email address. Your personal information may be used for the reasons stated in this policy.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

 

It's important to note that third-party services, such as Google Analytics, facebook, Instagram, twitter or other applications offered through the Wix App Market, place cookies or utilize other tracking technologies through Wix´s services. These organisations have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer. 

 

How can site visitors withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at marcuswest@handheldmusicstand.co.uk or send us mail to:

Marwent Ltd

3 Balaclava Road

Roath

Cardiff

CF23 5BB

United Kingdom

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Privacy policy updates

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at marcuswest@handheldmusicstandco.uk or send  mail to:

Marwent Ltd

3 Balaclava Road

Roath

Cardiff

CF23 5BB

United Kingdom

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